Return Policy

WHAT can be returned?
All products are returnable IF the product is in the original packaging, unopened and in the same condition as when purchased. This includes the product packaging.

WHEN do items need to be returned by?
No later than 15 days after purchase.

WHERE do items need to be returned to?
After obtaining a RETURN AUTHORIZATION from Saddleback Construction Specialties via email, product can be returned to: 1630 East Saint Gertrude Place Santa Ana, CA 92705

HOW do customers return items?
Contact us via email or by phone to obtain a RETURN AUTHORIZATION.

SHIPPING for returns?
Customer is responsible for shipping charges for returns.

CREDIT for returns?
Your credit card will be refunded once the item is inspected and received LESS our 20% restock fee.

In store return option?
After obtaining a RETURN AUTHORIZATION, product can be returned to:
1630 East Saint Gertrude Place Santa Ana, CA 92705

Product Packing Materials?
The product’s packing material must be in same condition as when received.

 

 

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